hydamedia.Let’s talk

Real estate

Less chasing. More meaningful property conversations.

Give every property enquiry a clear next step, organise viewing requests, and keep your team connected to the people behind the pipeline.

A better working day.

Enquiries arrive through several channels. An agent has the latest conversation, another has the viewing details, and the CRM is waiting to catch up. Follow-up becomes a memory test.

Real estate · Team workspacePreview
INCOMING REQUEST

Property enquiry

Context attached
Assistant preparesA useful brief.
Ready for a person.
  • Request organised
  • Approved context found
  • Next owner identified
Team review Human approval
From request to a useful next stepIllustrative interface · tailored to your workflow

How we can help.

AI & automation

Turn property enquiries into better-prepared conversations.

Help agents start with the right context and a clear follow-up task.

  • More useful briefs before a callback
  • Fewer unassigned viewing requests
  • Consistent follow-up across the pipeline
See a practical workflow

A buyer asks about a listing. The assistant gathers approved enquiry details, provides information from the agreed source, and prepares a viewing request for the agent to confirm.

Explore this solution

Custom software

A workspace for the whole property conversation.

Bring enquiry ownership, viewing requests, and next actions into one shared picture.

  • Less searching across conversations
  • Clearer ownership of every enquiry
  • A shared view of pending next steps
See a practical workflow

An agent opens a property record, reviews the enquiry history, and updates the next action. The office sees who is responsible without asking for a separate update.

Explore this solution

Product design

Make finding the next home feel clearer.

Design a useful journey from listing discovery to an informed viewing request.

  • Easier property comparison
  • Clearer viewing requests
  • Less uncertainty before contacting an agent
See a practical workflow

A visitor compares relevant property information on mobile, understands what is available to ask about, and sends a viewing request with clear expectations.

Explore this solution

Know what is improving.

Before we build, we record how the workflow works today. After release, we review the same measures with your team, including any extra review work the new system creates.

  • Enquiries with an assigned agent
  • Time to an agreed next step
  • Viewing requests missing essential details

The goal is a better end-to-end result, from the first request to the person who can finish the task.

Designed around your team.

Your team confirms property availability, viewing times, and commercial details. Recommendations and commitments remain with the responsible agent.

A FOCUSED ENGAGEMENT

Start with what matters most.

Choose the improvement your team needs. We’ll shape the scope, delivery plan, and investment with you.

AI & automation

Property enquiry assistant.

Help agents start with the right context and a clear follow-up task.

Enquire about this packageDiscovery first. A written proposal
before you commit to delivery.

What you take forward

  • Listing knowledge setup
  • Enquiry capture and routing
  • Agent review and follow-up queue
  • Review, testing, and team handover
Scope & investment

Agreed after discovery, with clear milestones and any ongoing costs shown separately.

Who it is for

Brokerages, agents, and property teams looking to improve one defined workflow before a wider rollout.

How we agree it is ready

Review the agreed scenarios with your team, including missing information and exceptions. Compare “enquiries with an assigned agent” with the starting point agreed in discovery.

What we need from you

Your listing sources, enquiry channels, CRM, viewing process, and the team member responsible for follow-up.

Scope boundaries

One agreed workflow, its knowledge sources, and named integrations. Model usage, third-party subscriptions, and additional workflows are quoted separately.

Custom software

Property team workspace.

Bring enquiry ownership, viewing requests, and next actions into one shared picture.

Enquire about this packageDiscovery first. A written proposal
before you commit to delivery.

What you take forward

  • Property and enquiry workspace
  • Viewing request coordination
  • Roles, activity history, and handover
  • Review, testing, and team handover
Scope & investment

Agreed after discovery, with clear milestones and any ongoing costs shown separately.

Who it is for

Brokerages, agents, and property teams looking to improve one defined workflow before a wider rollout.

How we agree it is ready

Review the agreed scenarios with your team, including missing information and exceptions. Compare “enquiries with an assigned agent” with the starting point agreed in discovery.

What we need from you

Your listing sources, enquiry channels, CRM, viewing process, and the team member responsible for follow-up.

Scope boundaries

One defined release with named user roles and core journeys. Large migrations, new integrations, infrastructure fees, and ongoing feature development are scoped separately.

Product design

Property enquiry design sprint.

Design a useful journey from listing discovery to an informed viewing request.

Enquire about this packageDiscovery first. A written proposal
before you commit to delivery.

What you take forward

  • Listing and enquiry journey audit
  • Mobile discovery and viewing prototype
  • Responsive design and development handoff
  • Review, testing, and team handover
Scope & investment

Agreed after discovery, with clear milestones and any ongoing costs shown separately.

Who it is for

Brokerages, agents, and property teams looking to improve one defined workflow before a wider rollout.

How we agree it is ready

Review the agreed scenarios with your team, including missing information and exceptions. Compare “enquiries with an assigned agent” with the starting point agreed in discovery.

What we need from you

Your listing sources, enquiry channels, CRM, viewing process, and the team member responsible for follow-up.

Scope boundaries

One priority journey and agreed screen set, with a clickable prototype and engineering handoff. Production development and wider brand work are separate unless included in your proposal.